Frequently Asked Questions

Faq

●What are the check-in and check-out times?
Check-in opens at 12.00 pm and check-out closes at 12.00.00pm.
● Can I leave my room late?
No, it depends on availability.
●Do the rooms have a balcony? Can I book one?
Only one room, number 401, has a balcony.
●Is there any non-smoking rooms?
Yes, we have three non-smoking rooms.
●Does your hotel have disabled access?
Yes, on the ground floor of the hotel.
●Will I be able to store my luggage in the hotel once I check-out?
Yes, we can store your luggage.
●Do you have any quiet and romantic room? How can I book it?
On the phone, calling reception.
●How much is the taxi ride from the airport? How long does it take?
The ride from the airport takes 25 minutes and costs € 23 aproximately.
●What is the area around the hotel like?
The hotel is in Granada’s old town.
●What languages does your reception staff speak?
We can speak English and French.